Hotel Management

The term hotel management also refers to hospitality management. This is also named as hotel and tourism management, or hotel administration. This is one of the popular degrees which most of the universities and educational institutes in the globe award to desired students.

The hotel management is generally administered by a manager, hotel proprietor or an accommodation manager. This designation is held by the individual who conduct the business of a hotel, resort, lodge, cabin, cottage, inn or other rented living concerned enterprise. One can acquire this position by qualifying the hotel management course which will enable him/her to accomplish the job with high skills. 

The management of the hotel business is not restricted to one or two aspects such as to manage the hotel employees or the business merely but to look after the other departments like maintenance of sanitary standards & other hotel amenities, guest and client service, buying and selling management, budget management, commercial book keeping, and further more operations. 

The secondary division managers that are in charge of separate departments and core functions of the hotel business procedure mostly assist the General Manager. An undersized hotel business generally may comprise of a little key management group composed of a small number of essential department overseers who hold daily procedures in a straight line. On the contrary a hotel or lodging of broad and entire services is run like a large company led by the General Manager with an administrative panel comprising of important directors working as chiefs of separate hotel areas. 

Below is an example of a hierarchy of a hotel management of a big symbolic resort hotel.

A Vice President or Owner/Investors appoints a General Manager also called Managing Director whose subordinates are Associate General Manager. There are heads of each department which are mostly called directors such as Housekeeping Executive, Director of Sales & Marketing, Director of Food & Beverage, Director of Events & Catering, Director of Finance, Director of Engineering and Director of Human Resources. These directors oversee different subordinates of their respective departments such as Guest Service Manager, Reservations Manager, Housekeeping Manager, Floor Manager, Laundry Manager, Restaurant Manager, Room Service Manager, Club Manager, Bar Manager, Human Resources Manager, Banquet Manager, Hiring Manager, Training Manager, Employee Dealing Manager, Security Head and many others. 

The manager of a typical hotel depending on the size generally performs operational duties including observing staff performance, managing discontented customers, handling work chart, buying goods, recruiting new staff, carrying out inspections of hotel conveniences and more. And for the purpose of professional growth and new tasks, the managers are frequently obligated to be present at usual section sittings, management meetings or learning sessions.